Wherever you’re coming from, however long you plan to stay, there’s only one destination in the Finger Lakes region that gives you everything you expect and then some. As the Finger Lakes #1 Casino, we offer specials and deals that can turn an average weekend into a spontaneous getaway. Call 1-855-DEL-LAGO. Lago Resort Menorca - Suites del Lago Adults Only has a restaurant, seasonal outdoor swimming pool, a fitness center and bar in Cala'n Bosch. Boasting a garden, the hotel is close to several noted attractions, around 350 feet from Cala en Bosch Beach, 2,300 feet from Son Xoriguer Beach and 0.7 mi from Artrutx Lighthouse. Adjacent to del Lago Resort & Casino, del Lago Resort & Casino is one of the top choices for your stay based on our traveler data, and this 4-star hotel offers a full-service spa and a casino. Other good options within 5 miles include The Gould Hotel and Hampton Inn Seneca Falls. This hotel and casino is located right off Interstate 90, an easy on and off. It has been open only a few years and has gone thru a few updates like adding sports betting along with table games and slots. Del Lago Resort & Casino is set in Waterloo, 6.2 mi from Seneca Falls and 9.9 mi from Geneva. The resort has a spa center and fitness center, and guests can enjoy a meal at the restaurant or a drink at the bar.

• TABLE GAMES UPDATE

  As of Thursday, December 10, the hours of available table games are as follows:

  Monday-Thursday 12PM-10PM
  Friday-Sunday 9AM-10PM

• What about November Promotions?

  We apologize for any inconvenience, but due to the recent New York State mandate we will be canceling the following evening promotions:

  Moolah Multiplier Drawings

  • Saturday, November 14, 21 and 28, 2020

  
  Progressive Payout Drawing

  • Friday, November 27, 2020
• What are the new Hours of Operation?

  Our new hours of operation are:
  Daily 8AM-10PM

  With the phased reopening, we will have adjusted hours of operation to ensure we have time to disinfect and deeply clean each day. Hours may be changed as we received updated guidance.

• What amenities will be unavailable during the initial reopening phase?
  • Poker Room
  • Select Table Games
  • Spa & Fitness center
  • Portico by Fabio Viviani
  • Farmer’s Market Buffet
  • The Galleria
  • The Vine Showroom
  • VIP Suite
• What services will be unavailable during the initial reopening phase?
  • All self-serve beverage areas
  • Property provided transportation
  • Scooter rental
  • Coat Check
  • Hotel business center
  • Valet
• When will all the restaurants open?

  At the time of reopening, select menu items from DraftKings Sportsbook will be served in the The Vine Showroom (accessed through the Sportsbook), The Sociale Cafe & Bar, Laughing Buddha Noodle Company, Ciccino’s and Smash Burger will be open with adjusted times and limited seating. Additional outlets will open soon as we expand our amenities. No food or beverage will be allowed or sold on the gaming floor.

• What steps is del Lago Resort & Casino taking to ensure guest and team member safety?

  del Lago Resort & Casino has instituted our Extra Care Program, a comprehensive set of procedures and protocols designed to provide a safe and comfortable environment for guests and team members. Details can be found here.

• What is the mask policy at del Lago?

  Per state guidance, all team members and guests must always wear a mask once on the property. Guests may be asked to lower their masks briefly, upon entry and other locations as needed, for ID verification.

• How can I enter del Lago?

  Initially, we will be opening two of our entrances, this will change as we add additional amenities and gaming positions.
  Open: Main Entrance (West facing)
  Open: Parking Garage Entrance
  Open: Hotel Entrance
  Not Open: South Entrance (near Poker Room & Buffet)
  Not Open: Bus Entrance (East facing)

• Will table games be open?

  Select Blackjack and Baccarat tables are now open during regular business hours. Roulette and Three Card Poker are available with limited seating and only during certain times of day. Additional tables will reopen during upcoming phases. We are working diligently to allow for the safe and compliant reopening of our table games products.

• Will DraftKings Sportsbook reopen?

  Yes, DraftKings Sportsbook at del Lago is open. Additionally, DraftKings Sportsbook wagering kiosks have been placed across the casino floor to allow for wagers to be placed outside of the physical sportsbook.

• What does 25% of occupancy mean?

  In accordance with state guidance, del Lago Resort & Casino is allowed to reopen with 25% of its gaming floor occupancy which is approximately 1,700 guests and team members.

• Will there only be 25% of Slot Machines available?

  No, the number of gaming positions will be limited by the number of gaming positions we can provide while maintaining physical distancing of 6 feet or machines separated with a physical barrier. We will have about 50% of our games available for play.

• How will tier status qualification work?

  Due to the closure and disruption of our amenities, we will be extending everyone’s current tier status through June of 2021. The new qualification period will be January 1st through June 30th of 2021. If you qualify for an upgrade in Status you will be moved to the new tier immediately.

• Will I lose my points now that the property is open?

  When the property was closed, we suspended accounts from becoming Inactive which also kept points from falling off accounts. Now that the property is open, accounts may once again become inactive. The closure period WILL NOT COUNT towards inactivity. Inactive means an account has not been used (card used with play) for 180+ days.

• Will I receive Free Play, Match Play, Savings FUNd, Hotel, and Dining offers?

  Offers will begin to arrive, based on play prior to the closure. The period we were closed will not impact your offers. As part of our phased reopening, we will bring back offers as our property continues to safely bring back gaming positions, amenities, and entertainment.

• Will offers I had received prior to the closure be valid?

  Free Play, Match Play, Dining, Hotel, and Entertainment offers that were valid at the time the property closed will not be reissued. Any pending Gift Offers will be honored, and we’re working on a safe and responsible way to begin our gift programs for qualified guests.

• What about March promotions?

  Any earned entries for March Promotions that were cancelled due to our closure will be reissued to guests for future promotions of the casino’s designation and guest will be made aware through mail, email, and/or the del Lago Resort & Casino App.

• When will Bus Groups start again?

  Bus Charters will not be allowed at this time, for further inquiries you can contact [email protected]

• I need to access my win/loss statement?

  You can access your win/loss statement through the player portal at dellagoresort.com 24/7 or e-mail [email protected] to request more information.

• What entertainment shows are being rescheduled or cancelled, and how will I know?

  We will notify all who purchased tickets through dellagoresort.com or the Vine Box Office by e-mail of any show updates. If the show is postponed, your current ticket will be valid for the new date. If a refund is requested for a rescheduled or cancelled show because you cannot attend the new date, a credit card refund can be processed but cash sale refunds will only be available up to 30 days after we reopen. Contact [email protected] for more information.

• I have a special event or meeting booked, when and how will I know if it has been cancelled or rescheduled?

  Those that have special events or meetings that have been impacted by the temporary closure will be contacted by our Group Sales team. Any questions related to future group sales events can be brought to the attention of [email protected] for further detail.

Via circunvalacion parcela 5,07769Cala en Bosc

Lago Resort Menorca - Suites del Lago Adults Only has a restaurant, seasonal outdoor swimming pool, a fitness center and bar in Cala'n Bosch. Boasting a garden, the hotel is close to several noted attractions, around 100 m from Cala en Bosch Beach, 701 m from Son Xoriguer Beach and 0.7 mi from Artrutx Lighthouse. The accommodations features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.

The hotel offers a continental or buffet breakfast.

Lago Resort Menorca - Suites del Lago Adults Only offers a sun terrace. The area is popular for cycling, and bike hire and car hire are available at the accommodations.

The nearest airport is Menorca Airport, 34 mi from Lago Resort Menorca - Suites del Lago Adults Only.

Rooms: 6

Facilities of Lago Resort Menorca - Suites del Lago Adults Only

General

• WiFi in all areas

Activities

• Pool table
• Ping-pong
• Windsurfing
• Darts
• Hiking

• Cycling
• Diving
• Snorkeling
• Movie nights

• Walking tours
• Bike tours
• Themed dinners
• Live music/Performance

Food & Drink

• Restaurant
• Room service
• Bar

• Breakfast in the room
• Packed lunches

• Snack bar
• Special diet meals (on request)
• Grocery deliveries

Pool and Spa

• Sauna
• Fitness center
• Solarium
• Spa
• Massage

• Hot tub/Jacuzzi
• Outdoor pool
• Outdoor pool (seasonal)
• Hot spring bath

• Beachfront
• Heated pool
• Saltwater pool
• Pool/Beach towels
• Swimming pool

Transportation

• Airport shuttle
• Bicycle rental (additional charge)

• Car rental

• Shuttle service (additional charge)
• Airport shuttle (additional charge)

Front Desk Services

• 24-hour front desk

• Baggage storage

Common Areas

• Garden
• Terrace

• Sun deck

Cleaning Services

• Laundry
• Ironing service

• Daily housekeeping

Business Facilities

• Meeting/Banquet facilities

• Business center

Miscellaneous

• Non-smoking rooms
• VIP room facilities

• Elevator

Del Lago Resort Casino Shows

• Heating
• Air conditioning

Safety & security

• Security alarm

• CCTV in common areas

Internet

WiFi is available in all areas and is free of charge.

Parking

Del Lago Resort Casino Reviews

Private parking is available on site (reservation is needed) and costs EUR 4 per day.

Policies of Lago Resort Menorca - Suites del Lago Adults Only

These are general hotel policies for Lago Resort Menorca - Suites del Lago Adults Only. As they may vary per room type, please also check the room conditions.

Check-in

15:00 - 00:00 hours

Check-out

00:00 - 12:00 hours

Cancellation / Prepayment

Del Lago Resort & Casino Reviews

Cancellation and prepayment policies vary according to property type.

Del Lago Resort Casino Spa

Children and Extra Beds

Children cannot be accommodated at the hotel.

There is no capacity for extra beds in the room.

The maximum number of total guests in a room is 3.

There is no capacity for cribs in the room.

Pets

Pets are not allowed.

Accepted credit cards

• Mastercard
• Visa

The property reserves the right to pre-authorize credit cards prior to arrival.