Tesco Delivery Slots

  • Delivery slots at all supermarkets remain an issue. A spokesperson for Tesco said: 'We know that it’s difficult right now to get a delivery slot for online shopping. We’re at full capacity for the next few weeks, so if you’re able to shop in-store safely instead of booking a delivery, it would be a great help.
  • So that we can help as many customers as possible, our priority delivery slots will have an 8-hour delivery window – either from 10am-6pm or 2pm-10pm. If you’re a vulnerable customer booking a priority slot, please make sure the mobile number in your account is correct.

The scramble to book a coveted Christmas delivery slot has seen Tesco customers stuck in virtual queues since before 7am this morning. The supermarket now has more than 1.5million slots a week. Instead of a delivery charge on every order, you only pay an upfront monthly subscription starting at €7.50 a month. This means you can choose the delivery slot that suits you, regardless of price. Free delivery on your Tesco grocery shopping.Just meet the minimum basket spend across groceries. Our Delivery Saver guarantee.

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There’s no doubt that getting a shopping delivery slot has been harder than usual since the UK went into lockdown eight weeks ago.

In an attempt to take some of the stress away, Martin Lewis’ MoneySavingExpert.com has compiled a list of top tips.

The list shows how far ahead each supermarket releases its slots and how you might get your hands on one, reports BirminghamLive.

The supermarket with the longest lead time appears to be Tesco with a massive 21 days, which assumes you know what you’ll want to eat three weeks in advance.

Waitrose and Morrisons release their slots just three days ahead.

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So you might know what you want to eat but will you then have enough time to get your order in before all of the slots are quickly taken?

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Here’s how the supermarket giants are operating according to Moneysavingexpert.

Three days ahead

Waitrose - used to be in partnership with Ocado but not any more.

So it might well be looking to expand times in due course.

Tesco delivery slots

For slots, it said it is 'advising customers to check each morning'.

Shoppers surveyed said they had success from 6am to 8am as well as randomly during the day.

Morrisons - shoppers top tip was to try just after midnight

Five days ahead

Co-op - told Martin Lewis that 'slots are launched every day, at around midnight'.

Seven days ahead

Iceland - the company said times were specific to stores, so Martin Lewis's 'Forumites' reported different results in tandem.

Sainsbury's - told Martin Lewis that 'when the slots are released will vary - there isn't a specific time and it doesn't depend on the store'.

Tesco

One follower reported success every Monday.

Ocado - the online supermarket was a former partner with Waitrose but recently jumped into bed with M&S and is due start selling its products, as well as its own, from September.

It said there wasn't a fixed time when they were released, but priority customers were emailed about availability.

Tesco Delivery Slots Available

Once they've had a chance to book, non-priority customers are notified - via a message on the home page - and are then able to book any remaining slots.

14 days ahead

Tesco Delivery Slots

Asda - revealed that slots update as and when they become available in each area. Popular times to get a slot were typically 10pm or midnight, though some followers said between 2am and 4am.

21 days ahead

Tesco - Martin Lewis was told 'slots tend to be released at midnight for three weeks ahead' but that it's busy adding extra vans to create more slots.

Top tips include logging on ten minutes early and then trying to book after midnight.

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As most of us have discovered, bagging a supermarket delivery right now is on a par with winning the lottery – the booking slots are snapped up straight away, meaning many vulnerable customers are struggling to find a solution to getting their food shopping. The government has provided stores with a list of clinically vulnerable people who qualify for priority booking, however, some are still unsure of how to book their delivery slots. We contacted Tesco to find out exactly how these customers can book online shops…

A spokesperson for Tesco told HELLO!: 'We have been working hard to increase the capacity of our online delivery service to help more customers gain access to this service when they need it.'

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Tesco are prioritising their vulnerable customers

How many vulnerable people have Tesco contacted?

Tesco's CEO Dave Lewis said: 'On Thursday, we were given an initial list of 110,000 clinically and socially isolated people by the Government. From these, we were able to match 75,000 existing customers and we’ve already contacted them to let them know we’re making home delivery slots immediately available to them. As we receive more data from Government, we’ll make even more slots available.'

Tesco Click And Collect Uk

How do I book a Tesco delivery slot for a vulnerable person?

To book a slot for a vulnerable person, you need to go to tesco.com/groceries and log in. Vulnerable customers can book a priority slot with an eight-hour window for delivery.

MORE: Waitrose launches e-gift card for self-isolating customers during coronavirus

What if I don't have a Tesco account but am a vulnerable person?

If you don't currently have an account with Tesco but have received a letter from the NHS because you're classified as clinically vulnerable, you can create an account on their website or call Tesco on 0800 917 7359. The store can then check if you are on the government's list.

Is Tesco adding more online delivery slots?

Tesco CEO Dave Lewis said: 'We have increased our online delivery slots by 145,000 in the last two weeks with hundreds of thousands more due to become available shortly; but we know it’s still difficult to get an online delivery slot at the moment due to high demand, and we ask those who are able to safely come to stores to do so, instead of shopping online, so we can start to free up more slots for the more vulnerable.'

Is Tesco recruiting more delivery drivers?

The supermarket is in the process of adding almost 200 new delivery vans and has recruited 2,500 new drivers and more than 5,000 pickers.

MORE:How to secure a Sainsbury's home delivery slot for a vulnerable person

When Are Tesco Delivery Slots Released Today

What are Tesco's shopping times for vulnerable customers?

Tesco Delivery Slots Today

The Tesco website states: 'We want to help everyone through these uncertain times, especially those who need extra help. So all our stores (except Express stores) will be prioritising the elderly and most vulnerable for one hour between 9am and 10am every Monday, Wednesday and Friday.'